WARRANTY AND SERVICE

Terms of warranty service

Warranty service is provided only if the warranty receipt or sales invoice is correctly filled out, indicating: product model, date of sale, seller's information, and buyer's information. The warranty covers equipment purchased through authorized distributors in Canada.

The warranty for factory defects (free warranty repair or replacement) lasts for 1 year. Post-warranty service for the product is provided for a fee according to the prices of the service center.

The manufacturer does not assume warranty obligations and does not provide free service for the product in the following cases:

• Evidence of third-party interference, attempted self-repair, or repairs on individual components.

• Damages associated with foreign objects entering the fan, liquids, or defects due to transportation, except when transported by an authorized representative of the service center.

• Damages resulting from natural disasters (rain, wind, lightning, etc.), fires, internal factors (high humidity, dust, aggressive environment, etc.).

• Device failure due to power supply parameters not meeting the requirements.

For more detailed return conditions, please refer to the RETURN POLICY page.